Assign responsibility for every KPI, reporting source and initiative
Define the evidence, the metric, the owner and the next decision. Capture a baseline and measure the change after implementation.
MAVERICK RESOURCE SYSTEM 06 / 09
Business Performance Operating System
Create a connected operating rhythm across people, data, decisions and execution.
Free field guide and business operating workbook
A usable checklist with implementation steps, decision questions and quality standards, plus a multi-sheet Excel operating system.
The four-step implementation process
Define weekly, monthly and quarterly meeting cadences
Define the evidence, the metric, the owner and the next decision. Capture a baseline and measure the change after implementation.
Create decision records and a single prioritized implementation queue
Define the evidence, the metric, the owner and the next decision. Capture a baseline and measure the change after implementation.
Set escalation rules for tracking, pipeline and margin problems
Define the evidence, the metric, the owner and the next decision. Capture a baseline and measure the change after implementation.
What you build
- Operating cadence
- RACI ownership matrix
- Weekly action log
- Issue escalation runbook
Questions to answer first
Which team owns data quality?
Capture your answer, document the current source of evidence and list the information needed to validate it. Enter the action into your operating system.
Who decides when a campaign is paused?
Capture your answer, document the current source of evidence and list the information needed to validate it. Enter the action into your operating system.
Where does an insight become an assigned task?
Capture your answer, document the current source of evidence and list the information needed to validate it. Enter the action into your operating system.
What is reviewed every week versus every quarter?
Capture your answer, document the current source of evidence and list the information needed to validate it. Enter the action into your operating system.
This is a free educational resource. Financial estimates are only as reliable as the data and assumptions supplied. The paid, bespoke version involves a separate scoped engagement with Maverick Inc.
Need this implemented across your business?
Tell Ian about your business. If aligned, he will arrange a short fit call before a detailed strategy session.